Privacy Policy

This website, www.susandeeley.com.au is owned and maintained by Susan Deeley, operating as the business name Be Well Naturopathy under Acacia Springs Pty Ltd. ABN 94523123843

If you have any questions or need further information, please contact: susandeeley@iinet.net.au.

At Be Well Naturopathy, we protect your privacy and handle your personal information responsibly. This Privacy Policy explains how we collect and manage your personal information when you interact with our site or become our patient/client.

By using our website, you agree to the collection and use of your information as outlined in this policy and in accordance with our Terms & Conditions.

Collection of your Personal Information

Most of this website can be viewed without providing emails or other personal information.

If you choose to sign up to my newsletter, then third parties with their own security policies, such as Squarespace and Mailchimp (both based in the USA) will collect the information you use to sign up.

If you become a client , I will ask for personal information such as name, date of birth, marital status, and I will ask for detailed health information on my intake form. I collect this information in order to provide you with the best possible health advice. I use the app Acuity Scheduling (based in USA) which also has its ownstrict privacy policies.

I don't collect personal information about you unless you provide it willingly. If you share your personal information with me, it may be used for promotional and marketing purposes with your consent. Your IP address is collected automatically for security purposes, but we don't retain it unless you provide other information.

Sharing your Personal Information

I will use all reasonable means to protect the confidentiality of your personal information while in my possession or control. I will not knowingly share any of your personal information with any third party other than the service providers who assist me in providing the information and/or services I am providing to you. To the extent that I share your personal information with a service provider, I would only do so if that party has agreed to comply with our privacy standards described in this privacy policy.

With your consent, I may discuss your health concerns with your GP or other medical team member, either over the phone or in writing. I may also need some personal details to set up an online account for you with a service such as Vital.ly or Rener Online, or Australia Post.

Google Analytics and possibly other programs search this website to gather useful information for marketing. Therefore I expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally to gauge visitor traffic, trends and deliver personalised content to you while you are at this website.

Emails

I receive and reply to email from users on a regular basis. For record-keeping purposes we retain copies of most email sent to us. We do not anticipate that the information in the email we receive or send will be disclosed to any third party without the sender's permission, either express or implied, unless required or necessary as a legal obligation.

Changes to this Privacy Policy

I, Susan Deeley/ Be Well Naturopathy/ Acacia Springs Pty Ltd reserve the right to amend this Privacy Policy at any time. The updated version will be available on this website. If you have objections to the Privacy Policy, you should not access or use the website.

Contact & Complaints

If you feel a breach of this Privacy Policy has occurred, please contact me with an email outlining your concerns and I will endeavour to respond within 48 hours. If you are not satisfied with my response to your complaint, please contact the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints, or the Health Complaints Commissioner.

Please contact me with any comments or questions regarding this Privacy Policy at:

Susan Deeley

susandeeley@iinet.net.au